AI Operations Squad Lead

5 days ago

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Logo of Welocalize

Welocalize

translation • localization • globalization • technology • machine translation

Description

• Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. • The Squad Group Lead is responsible for delivering services and solutions to Welocalize customers. • The Squad Group Lead is accountable for a group of squads and manages or directs a team of Squad Leads. • Their main objective is to ensure squads understand client requirements and craft solutions. • The role focuses on achieving assigned Objectives and Key Results (OKRs) and financial performance.

Requirements

• Proven program management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry. • Proven ability to lead large diverse teams, both local and remote. • Knowledge of the language services industry and a keen interest in its technology, process, competitive landscape, and emerging trends. • Demonstrated success at managing large accounts and/or programs. • Curiosity and creativity to question existing processes and approaches and innovate new ones. • Proven experience in development of processes and ideas. • Experience in financial and operational management. • Customer relationship management. • Must be available to travel for work related commitments.

Benefits

• Medical Insurance • Telemedicine Benefit • Dental Insurance • Vision Insurance • FSA and HSA • Life and Disability Insurance • Vacation Time: unlimited • Sick Time: 6 days per year • Paid Holidays: 8 days per year • Employee Assistance Program • 401 (k) Retirement Plan • Paid Maternity Leave • Paid Adoption Leave

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