Garage Relationship Manager - Field Based

November 30

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WhoCanFixMyCar

WebsiteLinkedInAll Job Openings

Automotive marketing • Automotive aftersales • Customer Service • Price aggregation • Car servicing

11 - 50 employees

🚗 Transport

🏪 Marketplace

💰 Seed Round on 2020-03

Description

•It's an exciting opportunity to join FixMyCar, the UK's leading online marketplace linking garages to customers. •FixMyCar.com aims to ensure best value and service for drivers and offers great commercial opportunities to member garages and associated partners. •We are looking to recruit a field based Garage Relationships Manager. •Ensure alignment with Head of Garage Network on the business strategy and provide guidance/advice on key garage considerations. •Oversee all aspects of client relationships and take ownership of end to end communications to ensure timely proposals and solutions. •Understand the industry trends, review current relationships for improvement and identify new opportunities to sustain/grow the garage network. •Challenge and constructively contribute to the company's decision making process. •Ensure compliance with local legalisation, HQ and local policies/procedures.

Requirements

•Proven experience in client relationship management, preferably within the automotive sector •Prior experience of pro-active lead generation •Ability to manage multiple clients and prioritise effectively •Excellent problem-solving skills and the ability to devise solutions •Strong interpersonal and relationship building skills with networking abilities to drive results •Willingness to partner, collaborate and influence across functional areas (E.g. Technology and Product) •Knowledge of industry trend to build strategy •Willingness to travel to client locations •Experience with pro-active regional sales and working independently •Skilled in prioritisation, planning, change management, influencing multi-functional teams, communication and training •High level of initiative, creativity, perseverance and flexibility •Able to influence individuals and explain clearly the rationales for proposals •Good listening and communication skills across all levels •Pro-active and hands-on mentality

Benefits

•Fully remote/flexible working •Holidays: 25 days per annum + Birthday Leave (1 day) •Private Medical Insurance (70% Company funded) •Life Assurance (4x basic salary) •Pension: 5.5% Employer contribution (5% Employee contribution) •Employee Assistance Programme •Flu vaccinations allowance •Home-based allowance •Eye test allowance •2 volunteering days •Elective work location change (work from anywhere) •Holiday Buy-Back Scheme: Buy 5 days additional holiday (After 1 years' service)