ServiceNow Developer - ITAM

15 hours ago

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Windward Consulting

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Service Management • Provisioning/Configuration • Service Deployment • Operations Management • Automation/Orchestration

51 - 200

Description

• Participate in all technical aspects of delivering customer solutions on the ServiceNow platform. • Advise clients on best practices within the ServiceNow platform. • Collaborate with virtual team members to achieve project goals. • Contribute on multiple Agile engagements utilizing Windward methodology. • Demonstrate flexibility in project roles including documentation, testing, and training. • Innovate and identify reusable solutions for future engagements. • Proactively keep ServiceNow skills current and contribute to Windward thought leadership.

Requirements

• 5 years of experience implementing ServiceNow (SN), specifically ITAM • Comprehensive understanding of SN Hardware Asset Management (HAM) and SN Software Asset Management (SAM) • Experience implementing SAM SaaS connections (Microsoft O365, Adobe Creative Cloud, Salesforce, etc.) • Procurement module and contract lifecycle management (CLM) application integrations • Experience with complex license metrics/reconciliations (IBM, Oracle, etc.) • Demonstrated experience in at least one other area of ServiceNow, such as ITSM, ITOM, or ITBM • Broad experience implementing Core Process Areas: Incident, Problem, Change, Service Catalog, Request, Knowledge, CMDB • Experience working with Agile teams and methodologies in a virtual environment • Passion for advising and guiding customers on product usage • Love for working in a fast-paced, collaborative environment

Benefits

• Medical • Dental • Vision • Flexible Spending Accounts • Short Term Disability • Long Term Disability • Life Insurance and AD&D • Additional Life Insurance and AD&D • Paid Time Off • Personal Leave • Holidays • 401(k) plan with company match • Work/life balance