Manager - Support Engineering

November 15

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Wiz

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

Description

• As Solutions Support Manager, lead a global team delivering outstanding technical support experience. • Develop a team of experts managing complex technical escalations and enhancing customer experience with Wiz products.

Requirements

• Bachelor's degree in Computer Science, Cybersecurity, Engineering, Mathematics, Information Systems, or the equivalent industry experience and certifications • 5+ years of experience in managing support engineering teams in high-paced operations environment for a highly technical suite of products • 7+ years of hands-on, technical experience in customer support, technical support, system administration, software development, devops, or site reliability • A minimum of 3+ year experience with Cloud technologies (Azure, AWS, GCP) • Experience in reading or debugging code in one language. Examples would include: Java, Python, Shell, JavaScript, Rust, Go • Proficiency with command-line tools and Linux operating system environments • Experience with Kubernetes, system virtualization, on-prem and/or hybrid cloud computing, cloud identity and security systems, cloud monitoring and logging, as well as local and cloud storage • Familiar with security frameworks or tools • Excellent organizational and project management skills • Fast learner, natural curiosity, and love of technology