Senior Salesforce Administrator

September 20

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Wonolo

WebsiteLinkedInAll Job Openings

staffing • on-demand • marketplace • recruiting • gig economy

201 - 500

💰 $138M Series D on 2021-10

Description

• Serve as administrator for Sales and Service cloud, which include many custom SFDC objects • Provide support for new processes needed by key stakeholders across the organization • Work cross-functionally to gather, analyze, prioritize, and refine Salesforce business requirements • Create business analysis documentation including user stories, usage scenarios, process flows, data dictionaries, requirements traceability matrices, design documents, and project schedules • Optimize Salesforce configurations to align with business processes, improve user experience, and drive operational efficiency. • Effectively manage Salesforce through maintaining objects, fields, fieldsets, record types, page layouts, permission sets, approval processes, user roles, profiles, groups, sharing rules, workflows, and validation rules • Maintain a consistent work ethic while working through diverse requests and an ever-changing startup environment • Provide subject matter expertise for Salesforce platform, processes, and solutions

Requirements

• 5+ years of experience delivering enterprise software solutions using Salesforce.com • Salesforce Admin certification • Solid understanding & knowledge of SFDC configuration including: Custom Object Relationships, Automations (Workflows, Flows, Process Builder), Lightning Experience (Classic helpful), Chatter / Macros / Knowledge / Einstein Bot / Communities • Action-oriented. Experience with loading and managing sprint deliverables. • Comfortable working independently in an extremely fast-paced high-growth team environment. • Effective presentation, technical writing, analytical, and communication skills • Experience working with product, engineering or other technical teams (nice to have) • Experience with Apex, HTML, SOQL (nice to have) • Experience with Marketo, LeanData, and/or other Marketing tools (nice to have) • Service Cloud Consultant certification (nice to have)

Benefits

• The opportunity for growth in a mission-driven and well-funded start-up • Meaningful equity • We pay 100% of the medical/dental/vision insurance premiums for you • Generous parental leave plan • Cell phone reimbursement and company laptop • Access to continued learning, unlimited access to Udemy for Business sponsored by Wonolo • Retirement plans as well as life and disability insurance • Access to no-cost on-demand mental health support, including counselling, mindfulness and meditation, and wellbeing courses • We encourage a healthy work-life balance and offer flexible schedules, an open vacation policy, and the ability to work from anywhere in the U.S. or Canada (no more commutes!) • Team outings, happy hours, company off-sites, and more!