Senior Salesforce Administrator

September 20

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Wonolo

WebsiteLinkedInAll Job Openings

staffing • on-demand • marketplace • recruiting • gig economy

201 - 500

💰 $138M Series D on 2021-10

Description

•Serve as administrator for Sales and Service cloud, which include many custom SFDC objects •Provide support for new processes needed by key stakeholders across the organization •Work cross-functionally to gather, analyze, prioritize, and refine Salesforce business requirements •Create business analysis documentation including user stories, usage scenarios, process flows, data dictionaries, requirements traceability matrices, design documents, and project schedules •Optimize Salesforce configurations to align with business processes, improve user experience, and drive operational efficiency. •Effectively manage Salesforce through maintaining objects, fields, fieldsets, record types, page layouts, permission sets, approval processes, user roles, profiles, groups, sharing rules, workflows, and validation rules •Maintain a consistent work ethic while working through diverse requests and an ever-changing startup environment •Provide subject matter expertise for Salesforce platform, processes, and solutions

Requirements

•5+ years of experience delivering enterprise software solutions using Salesforce.com •Salesforce Admin certification •Solid understanding & knowledge of SFDC configuration including: Custom Object Relationships, Automations (Workflows, Flows, Process Builder), Lightning Experience (Classic helpful), Chatter / Macros / Knowledge / Einstein Bot / Communities •Action-oriented. Experience with loading and managing sprint deliverables. •Comfortable working independently in an extremely fast-paced high-growth team environment. •Effective presentation, technical writing, analytical, and communication skills •Experience working with product, engineering or other technical teams •Experience with Apex, HTML, SOQL •Experience with Marketo, LeanData, and/or other Marketing tools •Service Cloud Consultant certification

Benefits

•The opportunity for growth in a mission-driven and well-funded start-up •Meaningful equity •We pay 100% of the medical/dental/vision insurance premiums for you •Generous parental leave plan •Cell phone reimbursement and company laptop •Access to continued learning, unlimited access to Udemy for Business sponsored by Wonolo •Retirement plans as well as life and disability insurance •Access to no-cost on-demand mental health support, including counselling, mindfulness and meditation, and wellbeing courses •We encourage a healthy work-life balance and offer flexible schedules, an open vacation policy, and the ability to work from anywhere in the U.S. or Canada (no more commutes!) •Team outings, happy hours, company off-sites, and more!