Associate Technical Consultant

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WorkForce Software

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workforce management software • workforce management • time and attendance • time and attendance software • employee scheduling

501 - 1000

💰 Private Equity Round on 2019-06

Description

• Responsible for successful customer delivery and support of WorkForce data collection hardware devices such as time clocks. • Perform coding, debugging, testing and troubleshooting during both implementation and support. • Configure WorkForce Terminals according to customer business requirements using Python, SQL, SFTP, SSH and other tools. • Ensure adherence to WorkForce Software's established documentation standards and methodologies. • Maintain accurate and timely records of billable and non-billable hours.

Requirements

• 1+ years of experience in a technical/helpdesk/system support customer-facing type role • Strong communication skills both written and verbal • Logical and technical mindset that can analyze problems and identify root causes • Exposure to any ERP software and experience with Linux, programming languages (python, SQL/JavaScript) are added advantages • Capability to exercise mature judgement • Demonstrates technical aptitude to learn quickly and adapts to new circumstances • Ability to work on a dynamic, customer-focused team and establish excellent working relationships • Entrepreneurial mindset required • Demonstrates a strong desire to grow both functionally and technically as a professional consultant • Experience with business applications, such as Word, Excel, etc. • Must be able to join on-call rotation and cover evening/weekend work as necessary • Knowledgeable of and understands common implementation principles and lifecycle is preferred

Benefits

• Unlimited PTO • Flexible Hours / Work from Home Policy • 401k with Company Match • Performance Bonus • Career Development and Training – Be the CEO of your career! • Company paid LinkedIn Learning subscription. • Diversity, Equity, and Inclusion Initiatives including committees such as: Women for Inclusion, Age: Unity Beyond Years, Racial Equality/Discrimination, Mental and Physical Ability, WorkForce Pride Network, Global Perspectives, Band of Veterans • Health and Wellness / Gym Reimbursement • Full Comprehensive Health Benefit Package • Parental Leave • Community Outreach Programs and Charitable Support