WriteWise
WriteWise is a modern risk transfer platform that aims to reduce health insurance costs in the U. S. by addressing drug costs, a rapidly rising expense in healthcare. Using a proprietary underwriting engine, WriteWise offers unique insurance products to contain pharmacy-related costs, providing protection against rising utilization and specialty costs while ensuring quality pharmacy coverage for employees at a lower price. The company connects various stakeholders in the insurance ecosystem, such as carriers, pharmacy benefit managers, and employers, to foster comprehensive solutions that enhance healthcare affordability and compliance with essential health standards.
PMPM Guarantees
Customer Support Specialist
April 2
WriteWise
WriteWise is a modern risk transfer platform that aims to reduce health insurance costs in the U. S. by addressing drug costs, a rapidly rising expense in healthcare. Using a proprietary underwriting engine, WriteWise offers unique insurance products to contain pharmacy-related costs, providing protection against rising utilization and specialty costs while ensuring quality pharmacy coverage for employees at a lower price. The company connects various stakeholders in the insurance ecosystem, such as carriers, pharmacy benefit managers, and employers, to foster comprehensive solutions that enhance healthcare affordability and compliance with essential health standards.
PMPM Guarantees
📋 Description
• Respond to support requests from Thatch users, ensuring that their needs are met quickly and effectively. • Systematically organize and curate essential business information for access by internal stakeholders, supporting data-driven decision-making. • Proactively identify opportunities for operational improvements and spearhead initiatives to elevate organizational performance and adaptability. • Write and maintain documentation for Thatch's products and solutions, both internally and externally on our public website. • Identify areas of product improvement and drive initiatives to enhance operational efficiency.
🎯 Requirements
• 1+ year of experience in support, operations, or a related role, ideally at a tech company. • Excellent written communication and project management skills. • Ability to effectively communicate and work with both technical and non-technical teams. • A proactive, optimistic, growth-minded approach, complemented by the resilience to thrive in a fast-paced and evolving workplace. • We hire for potential — even if you don’t meet all the criteria listed here, we encourage you to apply!
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10,000+ employees
Provide customer service support for healthcare inquiries at a global digital services firm.
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