Insurance Billing and Collection Assistant - Orthopedic Surgery
Yesterday
Description
• Performs advanced follow-up on insurance billing and collection activities • Makes collection calls • Verifies the accuracy and completeness of insurance records and claims • Contacts insurance companies and/or collection agencies to expedite payments • Reviews patient accounts for accuracy of information including insurance and eligibility • Utilizes Epic and payer websites for claim submission and status • Supports customer service unit in answering questions • Assists with training new staff • Consistently meets Quality Assurance (QA) standards • Interacts with management to discuss issues • May act as Team Lead
Requirements
• High school diploma or equivalent • 3 years of experience in billing or insurance • No specific certification required • Claims Resolution • Collections Strategies • Communication • Computer Literacy • Confidential Data Handling • Epic EHR • Health Insurance Billing • Health Insurance Portability & Accountability Act (HIPAA) • ICD-10 Procedure Coding System • Insurance Follow Up • Medical Billing and Coding • Medical Terminology • Microsoft Excel • Microsoft Word • Office Equipment • Team Leadership • Telephone Communications
Benefits
• Up to 22 days of vacation • 10 recognized holidays • sick time • Competitive health insurance packages with priority appointments and lower copays/coinsurance • Free Metro transit U-Pass for eligible employees • Defined contribution (403(b)) Retirement Savings Plan starting at 7% • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! • 4 weeks of caregiver leave to bond with your new child • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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