Claims Manager

March 21

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Counterpart

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Counterpart is a company that focuses on providing management liability insurance products tailored for small business owners and insurance brokers. They offer a comprehensive range of insurance products including Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and General Liability coverage. Counterpart is recognized for its innovative approach to mitigating risks and delivering value through a user-friendly platform, supporting efficiency and effectiveness in claims management and risk assessment. The company is committed to supporting small businesses in navigating financial risks through custom insights and expert guidance. Counterpart partners with brokers to enhance client experiences and offers API integration for seamless service delivery.

insurance • management liability • technology • data • D&O

11 - 50 employees

☁️ SaaS

🤝 B2B

📋 Description

• Counterpart is a management liability insurance platform for the 21st century workplace. • You will be one of the initial users of, and key feedback providers for, our active claims management processes and systems. • Your input will help shape and improve how we fulfill our mission of providing world-class service through tightly managing legal costs. • Complete accurate and timely investigations into the coverage, liability, and damages for each claim assigned. • Actively manage each claim assigned in a timely and cost-effective manner. • Build and maintain positive relationships with internal and external customers, including policyholders, brokers, carrier partners, and Risk Engineers. • Direct and monitor assignments to experts and outside counsel. • Support our data collection efforts and models by effectively using the Counterpart claim system.

🎯 Requirements

• At least 3 years of professional experience, with at least 2 years of experience litigating or managing claims in one or more of the following areas: • Employment Practices Liability • Miscellaneous Professional Liability • Directors and Officers Liability • Errors and Omissions Liability • Previous carrier or broker experience is a plus • Bachelor’s degree required; law degree (J.D.) and professional designations (RPLU, AIC, etc.) highly preferred. • Must possess all required state claim adjuster licenses, or be able to obtain them within 90 days of hire. • Proven ability to work both independently on complex matters and collaboratively as a team player to assist others as needed. • High level of personal initiative and leadership skills. • Exceptional time management, problem solving and organizational skills. • Comfort and skill operating in a paperless claims environment and using Microsoft Office products (Word, Excel, etc.). Additional familiarity with Google Docs Editors suite is a plus. • Willingness to use creative thinking and data-driven insights to overcome obstacles to resolution. • Strong communication skills, both verbal and written. • Ability to succeed in a full remote workplace environment, and travel as necessary (approximately 10-15%).

🏖️ Benefits

• Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it. • Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year. • Stock Options • Health, Dental, and Vision Coverage • 401(k) Retirement Plan • Parental Leave • Home Office Allowance: to set up your home office with the necessary equipment and accessories. • Book stipend • Professional Development Reimbursement • No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones. • Charitable Contribution Matching