Damage Insurance Broker - Customer Service

2 hours ago

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fintech • insurance • digital insurance

11 - 50

💰 Pre Seed Round on 2022-08

Description

• Client Engagement: Assist clients with their home and auto insurance needs. • Client Follow-Up: Proactively reach out to clients regarding the renewal of their policies. • Communication: Communicate effectively via phone, email, and SMS with clients. • Performance Review: Monitor personal performance and meet daily/weekly/monthly targets. • Documentation: Maintain accurate records of client interactions. • Collaboration: Work closely with the customer service team to achieve team objectives. • Continuous Learning: Stay updated on product knowledge and industry trends. • Career Growth: Move towards a senior position or a team lead role.

Requirements

• You have a valid AMF certification (bonus if you also have a valid RIBO certification!) • You have at least 2 years of as an insurance broker or agent • You have at least 5 years of relevant experience in customer service • You're proactive and have strong problem-solving skills • You have strong oral and written communication skills in French and English • You're a quick learner with an interest in technology

Benefits

• Competitive compensation with stock options • Up to 5 weeks of vacation per year • Top-tier health benefits (health, dental, vision, etc.) & life insurance • 100% remote work or downtown Montreal office space • Flexible start date (but the sooner the better!)