Versapay
Accounts Receivable Automation • Electronic Invoicing Payment & Presentment (EIPP) • EFT • PCI • SaaS
201 - 500
💰 $4M Post-IPO Debt on 2019-11
Product Support Specialist
Yesterday
Versapay
Accounts Receivable Automation • Electronic Invoicing Payment & Presentment (EIPP) • EFT • PCI • SaaS
201 - 500
💰 $4M Post-IPO Debt on 2019-11
Description
• Ensure customer success as a Product Support Specialist • Utilize technical expertise to troubleshoot issues • Collaborate with teams for effective problem-solving • Enhance understanding of ERP systems • Focus on customer satisfaction and problem resolution
Requirements
• Bachelor’s degree required • 4+ years of advanced product support experience • Customer obsession • Agility in facing complex problems • Resourceful and proactive approach • Strong problem-solving skills • Attention to detail • Experience with ERPs such as NetSuite, MRI, Microsoft Business Central, and Sage Intacct
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