Damage Insurance Broker - Customer Services
19 hours ago
Description
• Assist clients with home and auto insurance needs • Answer coverage questions, offer personalized advice and complete policy modifications • Proactively reach out to clients regarding policy renewals • Communicate effectively via phone, email, and SMS with clients • Monitor personal performance and meet targets • Maintain accurate records of client interactions in CRM • Work closely with the customer service team to achieve objectives • Stay updated on product knowledge and industry trends • Participate in training sessions and professional development activities • Potential for career growth within the company
Requirements
• Valid AMF certification (bonus if RIBO certification!) • At least 2 years as an insurance broker or agent • At least 5 years of relevant experience in customer service • Strong problem-solving skills • Strong oral and written communication skills in French and English • Quick learner with an interest in technology
Benefits
• Competitive compensation with stock options • Up to 5 weeks of vacation per year • Top-tier health benefits (health, dental, vision, etc.) & life insurance • 100% remote work or downtown Montreal office space • Flexible start date (but the sooner the better!)
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