Client Manager

April 10

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

+2 more states

🐊 Florida – Remote 🏖️ New Jersey – Remote 🍂 Massachusetts – Remote 🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

🦅 H1B Visa Sponsor

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Zelis

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Zelis is a technology company focused on transforming the financial experience within the healthcare industry. Zelis provides solutions that optimize claims management, enhance payment processes, and improve engagement for healthcare providers, members, and payers. Their services include building high-performing networks, meeting compliance requirements, ensuring accurate claims pricing, and delivering seamless payments and communications. With deep industry expertise, Zelis aims to reduce healthcare costs and administrative burdens while providing clarity and value across the financial healthcare journey.

healthcare payments • payment integrity • payment accuracy • healthcare bill review • electronic payments

1001 - 5000 employees

⚕️ Healthcare Insurance

💳 Fintech

☁️ SaaS

💰 $20.1M Venture Round on 2020-01

📋 Description

• The Client Manager will serve as the primary point of contact for Zelis clients. • Responsible for achieving annual revenue targets and ensuring client retention. • Foster growth with additional products and services while ensuring client satisfaction. • Own the client relationship and maintain strong, long-lasting client relationships. • Manage revenue including client renewals and achieving financial goals. • Identify risk and execute mitigation strategies as agreed upon. • Drive revenue growth through existing product optimization and communicate Zelis’ key differentiators. • Manage client financial health and ensure timely payments according to contract terms. • Understand the regulatory environment and proactively engage strategies to achieve value.

🎯 Requirements

• Bachelor's degree in business or healthcare administration or related • 5+ years in owning the client management role in the healthcare industry • Experience in the Payor and TPA space is required • Demonstrated experience with Microsoft Tools and Technologies as well as Salesforce, Jira, Confluence • Demonstrated success in revenue management and increased utilization within an assigned book of business • Strong negotiation skills and ability to influence others • Ability to manage difficult client situations and respond promptly to client needs • Ability to understand technical components of software applications • Excellent communication skills including public speaking and presentation skills • Strong interpersonal skills to form lasting client relationships • Detail-oriented and strong organizational skills • Ability to anticipate future trends • Strong knowledge of Microsoft Tools, Salesforce, Jira, Confluence

🏖️ Benefits

• Flexible PTO • Medical, dental, and vision insurance • 401k plan • Education assistance • Pet insurance • Menopause and midlife care