Zendesk
Zendesk is a customer service platform that provides support software for businesses, enabling them to communicate with their customers efficiently. It offers various tools and resources designed for different users like admins, teachers, students, and parents, facilitating a smooth experience for managing inquiries and support. The platform aims to enhance customer engagement and streamline service processes through integrated solutions.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
Professional Development Consultant
February 16
Zendesk
Zendesk is a customer service platform that provides support software for businesses, enabling them to communicate with their customers efficiently. It offers various tools and resources designed for different users like admins, teachers, students, and parents, facilitating a smooth experience for managing inquiries and support. The platform aims to enhance customer engagement and streamline service processes through integrated solutions.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
📋 Description
• Become an expert in NoRedInk and our professional development service offerings, utilizing your ELA domain expertise to help teachers incorporate NoRedInk into their literacy instruction • Facilitate highly engaging virtual and onsite professional development sessions for educators, employing an adaptive approach to meet the needs of your participants • Engage in internal professional development, including observations, feedback, and coaching, to further professional growth. • Complete pre- and post-training operations procedures, including leaving detailed notes, in a timely manner.
🎯 Requirements
• Bachelor’s degree, preferably with a focus on English • Minimum of two years of US-based English Language Arts teaching experience in 4th-12th grade • Strong working knowledge of best practices in literacy instruction • Experience integrating technology into classroom instructional models • Demonstrated ability to facilitate professional learning experiences for teachers, including an understanding of how to use adult learning principles to meet session objectives • Proficient with technology, confident in navigating a virtual learning experience (i.e. Zoom) and using Google Suite • Experience using NoRedInk in your own ELA classrooms is an advantage, but not a requirement.
🏖️ Benefits
• All travel-related expenses (lodging, transportation, meals) are paid upfront by Professional Development Consultants and will be reimbursed within 2-3 weeks. • Consultants will bill NoRedInk for the hours worked and will be paid within two weeks of submitting the invoice.
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