Zendesk
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
Senior Platform Architect
April 2
Zendesk
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
📋 Description
• Design scalable platform architectures for Brazil • Collaborate with global teams • Ensure compliance with local regulations
🎯 Requirements
• Over 5 years of experience selling CX SaaS solutions in Brazil market • Fluent in Portuguese and English, Spanish is a plus • Strong communication skills
🏖️ Benefits
• Flexible work arrangements • Opportunities for professional development • Inclusive workplace culture
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