Zendesk
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
Territory Account Executive
February 5
Zendesk
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
📋 Description
• drive top-line revenue growth by acquiring new commercial customers • manage and nurture customer relationships for satisfaction and retention • proactively identify opportunities to cross-sell additional products • leverage data insights to enhance retention strategies • understand Zendesk products to secure satisfaction and expansion • lead complex sales cycles utilizing strong communication skills • develop a pipeline of qualified opportunities to exceed goals • establish executive sponsorship and relationships
🎯 Requirements
• BA/BS degree or equivalent experience required • at least 3 years of B2B sales or solution engineering experience • expertise in navigating complex sales cycles and renewals • exceptional presentation, negotiation, and deal closing skills • experience selling to VP and C-level executives • strong collaboration skills and drive for continuous growth • strong knowledge of industry trends
🏖️ Benefits
• competitive pay • appealing offices • snacks • flexible hours • remote work • dynamic parental leave plans • investment in diversity and inclusion • supportive workplace culture
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