Zero Hash
Financial infrastructure for the future
settlement • crypto • NFT • custody • liquidity
51 - 200
💰 $105M Series D on 2022-01
Customer Experience Specialist
September 6
Zero Hash
Financial infrastructure for the future
settlement • crypto • NFT • custody • liquidity
51 - 200
💰 $105M Series D on 2022-01
Description
• Zero Hash is looking for a Customer Experience Specialist • Support our team’s infrastructure while handling inbound tickets and calls • Interact directly with clients and customers • Energized by brainstorming how to solve problems • Comfortable self-directing with no micromanagement • Enjoy collaboration to tackle problems with help as needed • Eager to grow, learn, and tackle challenges
Requirements
• 1+ years of experience in Client/Customer facing Support roles, via both phone and email channels • Exposure to crypto and/or FinTech that translates to a basic understanding or genuine interest in learning about them • Technical mindset. Comfortable navigating multiple software platforms and systems to problem solve • Effective time management skills to meet daily needs in a fast-paced setting • English fluency - both written and verbal
Benefits
• Equity Ownership and Early Exercise • Paid Maternity & Paternity Leave after 6 months’ employment • Annual educational budget of $1000 • Annual WFH stipend of $500 • WeWork All Access Membership • Visa Sponsorship
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