Zero Hash
Financial infrastructure for the future
settlement • crypto • NFT • custody • liquidity
51 - 200
💰 $105M Series D on 2022-01
Customer Experience Specialist (Philippines- Remote)
September 7
Zero Hash
Financial infrastructure for the future
settlement • crypto • NFT • custody • liquidity
51 - 200
💰 $105M Series D on 2022-01
Description
• Zero Hash is seeking a Customer Experience Specialist for remote support in a fast-paced role. • Work alongside the CX team to handle inbound tickets and phone calls. • Interact directly with clients and customers while driving solutions to their issues.
Requirements
• 1+ years of experience in Client/Customer facing Support roles, via both phone and email channels • Exposure to crypto and/or FinTech that translates to (at a minimum) a basic understanding of them, or a genuine interest in learning about them • Technical mindset. Comfortable navigating multiple software platforms and systems to problem solve • Effective time management skills to meet daily needs in a fast-paced, ever-evolving setting • English fluency - both written and verbal
Benefits
• Equity Ownership and Early Exercise • Paid Maternity & Paternity Leave after 6 months’ employment • Annual educational budget of $1000 • Annual WFH stipend of $500 • WeWork All Access Membership • Visa Sponsorship
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