Optical Manager

February 20

🥔 Idaho – Remote

Although this job is listed in Idaho, this company may be open to hiring remote in other states.

🦬 Montana – Remote

Although this job is listed in Montana, this company may be open to hiring remote in other states.

+2 more states

🥔 Idaho – Remote 🦬 Montana – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $99.4k - $165.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Ziply Fiber

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Ziply Fiber is a leading provider of fiber-optic internet services in the Pacific Northwest, offering high-speed internet plans that cater to both residential and business customers. With a focus on transparency and customer satisfaction, Ziply Fiber provides no annual contracts, no data caps, and a variety of multi-gig internet options designed for modern households and businesses. Their services include whole home WiFi, streaming TV, and phone services, making them a one-stop solution for connectivity needs.

1001 - 5000 employees

Founded 2020

📡 Telecommunications

👥 B2C

💰 Corporate Round on 2022-11

📋 Description

• This is a remote position. • The Manager, Optical will lead a team of engineers to deploy, manage and maintain DWDM technology throughout the Wholesail Network’s footprint. • Ensure timely communication, collaboration, and follow-up between teams. • Lead continuous process improvement initiatives. • Provide ongoing mentoring and coaching to Optical engineers. • Support team planning and preparation of equipment installation, specifications, and drawings. • Work with third party fiber providers where required to successfully turn up DWDM systems. • Support inter-team communication with core network engineering team to make sure capacity is provisioned as needed to ensure a congestion free and fully protected IP network. • Support implementation of DWDM wavelengths and associated muxes to provide OC192 circuits to TDM team. • DWDM team minimum circuit size is OC192/10g, smaller TDM circuits will be the TDM team. • Support optical team to streamline and standardize implementation methods and procedures that allow for scale. • Generate quote requests, purchase requests and RFPs. • Attend various meetings with management, departments, and vendors to ensure company objectives are met. • Participate in inter-departmental planning meetings to coordinate and communicate activities related to the successful completion of projects. • Work closely with Network Operations personnel to hand-off newly deployed equipment and customer services for ongoing surveillance and management. • Support the core IP network with the implementation of DWDM wavelengths as needed for capacity. • Work with IP to ensure new IP pops are accessible once the DWDM network is in place. • Travel to job sites and project sites as required. • Maintain a safe and healthy work environment. • Participate in on-call rotation for DWDM outages. • Performs other duties as required to support the business and evolving organization.

🎯 Requirements

• 4+ years of DWDM & optical transport experience required • 2+ years leadership experience • Telecom Network experience preferred • Strong knowledge of telecommunications design, installation practices and principals required • Experience provisioning or commissioning telecommunications network elements such as routers, switches, DSLAMs, PON, TDM, VOIP, DWDM preferred • Proficient in reading and interpreting technical documents such as vendor deployment guidelines, white papers, and configuration manuals • Ability to coach and mentor developing leaders and aspiring super stars • Ability to meet and set short term and long-term objectives for self and assigned team • Ability to serve as a collaborative team player within the optical engineering organization • Ability to provide excellent customer service • Excellent time management skills and ability to prioritize • Excellent troubleshooting and analytical skills are required • Ability to communicate effectively with all levels within an organization • Strong oral and written communication skills are required • Ability to operate various office equipment such as personal computer, various software programs including Microsoft Office applications (Excel, Outlook, Visio), and telephone systems • Strong attention to detail and problem-solving skills are required • Ability to work as part of a team while performing as an individual • Ability to work flexible hours including nights and weekends, as well as on call • Ability to drive on behalf of the company in a safe and responsible manner • Valid driver’s license with a satisfactory driving record

🏖️ Benefits

• Comprehensive health benefits include - medical, dental, vision • 401k • Flexible spending account • Paid sick leave and paid time off • Parental leave • Quarterly performance bonus • Training • Career growth and education reimbursement programs