Operations Manager

22 hours ago

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Zippy

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Mortgage • Home Loan • Affordability • Manufactured Housing • Lending

51 - 200

Description

• The Operations and Special Projects Manager will be accountable for execution and maintenance of operations initiatives and ensuring the evolving needs of customers and internal teams are met to hit the company’s goals. • Familiar with using various mediums to facilitate change such as written memos, presentations, workflow designs, and excel. • The ideal candidate will have a proven track record of successfully leading, implementing, and maintaining various cross-functional initiatives that improve the outcome of the business.

Requirements

• Exposure to, and strong interest in, financial services, particularly lending greatly preferred • Experience preferably at least one of the following industries: FinTech, LendTech, consulting firm or investment bank • Ability to be a self-starter in a fast-paced and quickly changing environment • Strong communication skills with the ability to simply lay out the conclusions and reasons for each decision • Excellent cross-functional collaboration skills; strong ability to work across all key functions (sales, risk, product development, design, marketing, compliance, legal); “win-together mentality” • Must be detail oriented and able to manage and maintain all facets of complex assignments • Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications • Excel experienced required such as: • High attention to detail on complex formulas • Moderate VBA experience with willingness to learn and maintain • Ability to solve problems with excel formulas and creativity with a dedicated user experience lens

Benefits

• Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience. • Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy. • Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment. • Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family. • Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses. • Training & Licensing Support: We invest in your professional growth with resources for training and licensing. • Paid Time Off: We offer generous PTO—and we encourage you to use it! • Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs. • Parental Leave: We provide paid parental leave to support you and your growing family. • No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge. • Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more. • Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.