Solution Delivery Manager

March 19

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Zuora

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Zuora is a leading provider of subscription management and recurring billing solutions. The company offers the Zuora Monetization Suite, which supports various monetization models, including subscriptions, usage-based billing, and one-time pricing. Zuora's solutions help businesses manage recurring revenue growth across pricing and packaging, billing, customer acquisition, and quote-to-cash processes. The platform includes features for automating revenue recognition, creating dynamic paywalls, and integrating with existing application ecosystems through low-code SDKs and APIs. Zuora is recognized as a leader in the industry, providing robust tools for companies aiming to scale sustainably with modern recurring revenue models.

Subscription Billing • Subscription Commerce • Subscription Finance • Subscriber Insights • Subscriber Analytics

1001 - 5000 employees

Founded 2007

☁️ SaaS

💸 Finance

🤝 B2B

💰 $400M Post-IPO Equity on 2022-03

📋 Description

• At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. • Your demonstrated experience leading implementation teams, working at the enterprise level, with technical and functional fluency, will enable you to successfully drive the delivery team. • You will be responsible for managing the end-to-end delivery of Zuora implementation engagements, ensuring that the program remains on time, within budget, and meets the customer's outcome expectations. • Your love for multi-tasking will prove useful as you will be responsible for managing the project plans and leading the implementations for multiple projects at a time. • Successful Solution Delivery Managers at Zuora have a healthy sense of risk and are able to proactively manage risk prior to failure.

🎯 Requirements

• Overall 10+ years of enterprise software experience, with at least 5+ years in implementation management • In-depth knowledge of and experience implementing enterprise software applications, such as ERP, CRM or SCM, across a range of customers, from SMB to Fortune 500. • Previous experience with subscription billing and/or revenue implementation projects is a strong plus. • Experience with SaaS-based implementation is very strongly desirable • Strong client service and/or management consulting experience • Strong ability to manage implementation financials, recognizing the importance of both budget management and services revenue management • Demonstrated experience managing multiple, concurrent engagements • Successful candidates must have strong communication and problem-solving skills with strong customer focus with a results-outcome orientation • Executive presence and comfort. You have experience and are comfortable with C-level communication. • Comfortable working with and managing ambiguity and uncertainty. • Proven ability to present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business solution topics • Have developed domain industry or business process skills • Demonstrated experience leading teams of architects, consultants, and developers • Demonstrated experience driving adoption through achieving business goals and innovation • Demonstrated experience working with a cross-functional and geographically dispersed team

🏖️ Benefits

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs • Medical, dental and vision insurance • Generous, flexible time off • Paid holidays, “wellness” days and company wide end of year break • 6 months fully paid parental leave • Learning & Development stipend • Opportunities to volunteer and give back, including charitable donation match • Free resources and support for your mental wellbeing