October 30
11 - 50
Student Advisor providing customer service in K12 education from Malaysia.
October 30
11 - 50
Student Advisor providing customer service in K12 education from Malaysia.
The average salary for remote bilingual customer service representatives is $48,950 per year. This is based on data from 16 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate bilingual customer service salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
🟢 Junior Bilingual Customer Service (1-2 yrs) | 1 | $38,598 |
🟡 Mid-level Bilingual Customer Service (2-4 yrs) | 8 | $48,950 |
🟠 Senior Bilingual Customer Service (5-9 yrs) | 7 | $50,429 |
You need strong communication skills in both languages, problem-solving abilities, patience, and empathy. Familiarity with customer service software and basic computer skills are also essential.
Typically, a high school diploma or equivalent is required. Fluency in at least two languages is essential. Previous experience in customer service roles is a plus but not always necessary for entry-level positions.
Responsibilities include assisting customers via phone, email, or chat in both languages, resolving inquiries, providing accurate information, and maintaining customer satisfaction. You may also document interactions and follow up on unresolved issues.
Benefits include flexible working hours, the ability to work from home, gaining experience in customer service, and developing bilingual skills. You may also enjoy a better work-life balance and opportunities for career advancement.