September 16
10,000+
Intern for DIRECTV's Customer Operations impacting customer experience through various initiatives.
The average salary for remote customer care representatives is $68,943 per year. This is based on data from 56 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer care salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
π’ Junior Customer Care Representative (1-2 yrs) | 10 | $45,555 |
π‘ Mid-level Customer Care Representative (2-4 yrs) | 22 | $72,244 |
π Senior Customer Care Representative (5-9 yrs) | 24 | $75,661 |
You need strong communication skills, problem-solving abilities, basic computer proficiency, and a customer-oriented mindset. Patience, empathy, and the ability to handle complaints are also important.
Most employers require a high school diploma or equivalent. Prior customer service experience is a plus, but not always necessary. Training on specific software and tools may be provided.
Responsibilities include answering customer inquiries, resolving issues, documenting interactions, providing product information, and ensuring customer satisfaction. You may also need to maintain records and collaborate with other departments.
Benefits include flexible work hours, the ability to work from home, reduced travel expenses, and potential career growth opportunities within the customer service field. It also promotes a better work-life balance.