December 13
Join EverHelp as a Trainee Customer Care Representative to enhance service quality for global clients.
You need strong communication skills, active listening, problem-solving abilities, and familiarity with customer service software. Empathy and patience are also important for handling customer inquiries effectively.
Typically, a high school diploma or equivalent is required. While prior customer service experience is a plus, it is not always necessary. A positive attitude and willingness to learn can be just as valuable.
Responsibilities include addressing customer inquiries, providing product information, resolving issues or complaints, maintaining customer records, and ensuring a positive customer experience.
Benefits include flexible work hours, the ability to work from home, reduced commuting expenses, and opportunities for career advancement. Many companies also offer training and development programs.