October 20
201 - 500
Customer Success Manager for BetterCloud, provider of SaaSOps solutions.
June 27
501 - 1000
π¨π΄ Colombia β Remote
π΅ Rp60k - Rp7M / year
β° Full Time
βͺοΈ Entry-level
π§βπ§ Technical Customer Success Manager
π«π¨βπ No degree required
March 15
51 - 200
πΉπ· Turkey β Remote
π° $2.4M Series A on 2020-02
β° Full Time
βͺοΈ Entry-level
π Customer Success
π«π¨βπ No degree required
The average salary for remote customer success specialists is $69,508 per year. This is based on data from 95 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer success specialist salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
π’ Junior Customer Success Specialist (1-2 yrs) | 11 | $64,273 |
π‘ Mid-level Customer Success Specialist (2-4 yrs) | 41 | $68,416 |
π Senior Customer Success Specialist (5-9 yrs) | 43 | $71,888 |
You need strong communication and interpersonal skills, problem-solving abilities, and proficiency in customer relationship management (CRM) software. Additionally, empathy, patience, and organizational skills are important for managing customer needs effectively.
Generally, a degree in business, communications, or a related field is preferred. Relevant internship experience or customer service experience can be beneficial. Some companies may also appreciate certifications in customer success or related areas.
Responsibilities include onboarding new customers, providing product support, addressing customer inquiries, gathering feedback, and ensuring customer satisfaction. You will also collaborate with sales and product teams to improve customer experience.
Benefits include flexible work environment, opportunities for professional growth, and the ability to work with a diverse range of clients. Remote work also offers better work-life balance and reduced commuting costs.