June 27
501 - 1000
🇨🇴 Colombia – Remote
💵 Rp60k - Rp7M / year
⏰ Full Time
⚪️ Entry-level
🧑🔧 Technical Customer Success Manager
The average salary for remote customer success specialists is $67,970 per year. This is based on data from 100 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer success specialist salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
🟢 Junior Customer Success Specialist (1-2 yrs) | 9 | $64,722 |
🟡 Mid-level Customer Success Specialist (2-4 yrs) | 42 | $67,018 |
🟠 Senior Customer Success Specialist (5-9 yrs) | 49 | $69,383 |
You need strong communication and interpersonal skills, problem-solving abilities, basic knowledge of customer relationship management (CRM) software, and a willingness to learn. Organizational and time management skills are also important for handling multiple customer inquiries.
Typically, a degree in business, marketing, or a related field is preferred. Relevant internships or customer service experience can be beneficial, along with a genuine interest in helping customers and understanding their needs.
Responsibilities include onboarding new customers, answering their questions, providing product support, ensuring customer satisfaction, gathering feedback to improve services, and collaborating with sales and product teams.
Benefits include flexible work arrangements, the opportunity to develop valuable customer service skills, exposure to various industries, and the potential for career growth within the company. Remote work can also enhance work-life balance.