1 Remote Entry-level Customer Support Manager Jobs (No Experience Required)
Explore flexible and work from home entry-level customer support manager positions available worldwide. Your career in truly remote companies - apply today.
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October 20
BetterCloud
201 - 500
Customer Success Manager for BetterCloud, provider of SaaSOps solutions.
Remote customer support manager salary expectations
The average salary for remote customer support managers is $103,016 per year. This is based on data from 38 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer support manager salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Support Manager (1-2 yrs) | 1 | $70,000 |
🟡 Mid-level Customer Support Manager (2-4 yrs) | 15 | $98,890 |
🟠 Senior Customer Support Manager (5-9 yrs) | 20 | $106,115 |
🔴 Lead Customer Support Manager (10+ yrs) | 2 | $119,475 |
Frequently asked questions
You need strong communication skills, problem-solving abilities, patience, and empathy. Familiarity with customer support software and basic technical skills are also important, along with time management and multitasking skills to handle customer inquiries efficiently.
Typically, a high school diploma or equivalent is required; however, a degree in business, communications, or a related field can be advantageous. Prior experience in customer service roles or completing relevant training programs can also enhance your qualifications.
Responsibilities include responding to customer inquiries via phone, email, or chat, resolving issues, providing product information, documenting interactions, and collaborating with other teams to improve customer experience. You may also be involved in training new staff and handling customer feedback.
Benefits include flexible working hours, a healthier work-life balance, reduced commuting stress, and the opportunity to work from any location. Additionally, remote roles often provide exposure to various industries and opportunities for growth within the company.