June 27
501 - 1000
π¨π΄ Colombia β Remote
π΅ Rp60k - Rp7M / year
β° Full Time
βͺοΈ Entry-level
π§βπ§ Technical Customer Success Manager
π«π¨βπ No degree required
The average salary for remote technical customer success managers is $125,243 per year. This is based on data from 107 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate technical customer success salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
π’ Junior Technical Customer Success Manager (1-2 yrs) | 6 | $84,014 |
π‘ Mid-level Technical Customer Success Manager (2-4 yrs) | 43 | $120,066 |
π Senior Technical Customer Success Manager (5-9 yrs) | 56 | $132,410 |
π΄ Lead Technical Customer Success Manager (10+ yrs) | 2 | $159,600 |
You need strong communication and interpersonal skills, problem-solving abilities, proficiency with CRM software, technical knowledge related to your companyβs products, and a customer-oriented mindset. Adaptability and time management are also important.
Typically, a degree in business, communications, or a related field is preferred. Relevant experience in customer service or technical support can be valuable, and demonstrating knowledge of the company's industry can help your candidacy.
Responsibilities include onboarding new customers, providing technical support, ensuring customer satisfaction, collecting feedback, collaborating with internal teams for product improvements, and helping customers maximize the value of the product.
Benefits include remote work flexibility, opportunities for career growth in customer success, exposure to various technologies, a chance to enhance communication skills, and the ability to work with a diverse range of clients.