1840 & Company
1840 & Company is a global provider of outsourcing and staffing services, offering specialized talent and team solutions. They offer recruitment process outsourcing and workforce management, catering to industries such as healthcare, real estate, finance, IT, retail, and telecommunications. The company operates with a vast network across over 150 countries, supporting clients with remote teams, payroll, compliance, and business insurance. Their services ensure effective management of remote workforces and streamlined hiring processes, focusing on cost savings and quick scaling for businesses worldwide.
Call Center • Contact Center • Offshore • Nearshore • Onshore
Bilingual Customer Support Representative, Japanese
14 hours ago
1840 & Company
1840 & Company is a global provider of outsourcing and staffing services, offering specialized talent and team solutions. They offer recruitment process outsourcing and workforce management, catering to industries such as healthcare, real estate, finance, IT, retail, and telecommunications. The company operates with a vast network across over 150 countries, supporting clients with remote teams, payroll, compliance, and business insurance. Their services ensure effective management of remote workforces and streamlined hiring processes, focusing on cost savings and quick scaling for businesses worldwide.
Call Center • Contact Center • Offshore • Nearshore • Onshore
📋 Description
•We are seeking a dedicated and detail-oriented Customer Support Representative to join our team. •The ideal candidate will be responsible for managing customer inquiries and ensuring timely and effective resolutions through various communication channels. •This is a part time employment only. •Shift Schedule: EST
🎯 Requirements
•2-3 years of proven experience in customer support, using Zendesk as a ticketing system. •Excellent written communication skills with a professional and empathetic tone. •Language spoken English and Japanese (speak/read/write in Japanese language is a requirement) •Ability to multitask and manage multiple communication channels simultaneously. •Strong problem-solving skills and attention to detail. •Familiarity with social media platforms and online chat systems. •Self-motivated and able to work independently in a remote environment. •Availability to work full-time, including occasional weekends or holidays if required.
🏖️ Benefits
•Flexible remote work environment. •Opportunities for professional growth and development. •A supportive and collaborative team culture
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