Account Manager - Enterprise

September 17, 2024

🦀 Maryland – Remote

Although this job is listed in Maryland, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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3E

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3E is a company that specializes in chemical and workplace safety solutions. They provide a range of services including chemical inventory management, SDS authoring, regulatory compliance tools, and product stewardship. Their focus is on helping organizations meet compliance standards, maintain safety, and enhance sustainability in their operations, particularly in industries dealing with chemicals and materials.

SaaS • CaaS • Consulting • EHS • ESG

501 - 1000 employees

Founded 1993

Description

• Ownership – You will own a book of business from post-sale handoff through renewal and expansion. You would use your Enterprise B2B experience to deeply understand the customers’ business objectives, and organizational structure, demonstrating how our products can deliver outcomes. • Identify Cross-sell Opportunities – You will learn to spot opportunities for product safety and stewardship services within your customers’ businesses. • Expansion – You will also identify opportunities to expand services within existing accounts, developing and owning relationships with the senior leadership teams. • Customer Satisfaction – Identify and mobilize product champions within the client’s user base by rallying internal teams to ensure a swift resolution of their issues. • Forecasting – You will proactively monitor account health and develop user/usage growth plans. You will accurately forecast your sales pipeline and expansion opportunities. • Organization – Exhibit meticulous attention to detail and organizational skills, ensuring timely documentation of all customer interactions. You will need to manage multiple tasks simultaneously such as client requests, demos, proposals, business reviews, ticket resolutions, etc. • Renewals – Plan and manage renewal activity and price adjustments that result in meeting/exceeding account growth targets. Partner with the internal teams to ensure accurate invoicing and timely payment. • Consultative Selling – You will help the customers unlock value from our offering by conducting quarterly business reviews. You will also follow EH&S industry developments, and collaborate with 3Es regulatory experts to develop proposals, and product demonstrations ensuring alignment with client needs and industry standards. • Voice of the Customer – Review and provide feedback to reflect the voice of our customers in our future product roadmap, pricing strategies, and go-to-market efforts

Requirements

• 5+ years of demonstrated success in expanding enterprise client accounts and driving revenue growth in a B2B sales environment. Experience with technology, IT, subscription-based regulatory solutions or the SaaS industry is preferred. • Experience developing complex growth strategies within an international organization. • Expertise in client retention and renewal processing. • Track record of consistent quota achievement as an individual contributor navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders. • Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management using Salesforce.com, LinkedIn Sales Navigator, or similar applications. • Robust interpersonal skills with the ability to build and maintain productive relationships with external and internal stakeholders. • Ability to travel up to 50%, mostly nationally with occasional international travel.

Benefits

• Impactful Work: Every day, you’ll contribute to initiatives that protect people, safeguard products, and help businesses thrive for an industry-leading organization. • Collaborative Culture: Work alongside a team of dedicated professionals passionate about delivering excellence and innovation • Career Growth: We will set you up for success with a hands-on training program to equip you with the skills you’ll need to accomplish results. Enjoy opportunities for professional development in an environment that celebrates creativity, flexibility, and results. • Unlimited Earning Potential: We offer market-leading competitive incentive plan with an uncapped commission structure rewarding outperformance.