Account Manager - Commercial

November 8

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8x8

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VoIP business phone service • hosted VoIP • Small business phone systems • web conferencing • virtual contact center

1001 - 5000

Description

• As a Commercial Account Manager, you'll be the primary contact for 8x8 customers. • Manage key customers throughout the assigned territory. • Drive customer success while supporting their Cloud Communications journey. • Establish and manage relationships with existing customers by understanding their needs. • Maximise relationships for new business leads and upsell opportunities. • Work with internal teams to ensure customer satisfaction with solutions and services.

Requirements

• 3+ years of Commercial level (100-499 employees) solution-based selling required (UCaaS, CCaaS, Hosted Solutions, Telecommunications, SaaS); SaaS highly preferred. • Proven track record within Cloud Communications, Unified Communications, Contact Centre or SaaS. • Thorough understanding of Subscription based sales. • Demonstrated experience managing complex sales cycles and negotiating agreements based on value-based selling while consistently meeting and exceeding quota. • Proven ability to handle revenue responsibility and meet monthly, quarterly, and annual financial goals. • Excellent time management skills and attention to details. • Accurate forecaster. • Deep understanding of business concepts for national and international corporations. • Strong ethic for fulfilling service requests and keen interest in forming relationships with executives. • Willingness to travel as required. • Skilled with creating and delivering presentations, online web demos and remote sales processes. • Strong interpersonal skills, including the ability to convey and relate ideas to others. • Track record of successful sales and account management experience, including holding negotiations senior decision makers.