Membership Sales and Service Agent

3 days ago

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AAA Northern California, Nevada & Utah

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Travel • Insurance • Membership • Financial Services • Emergency Roadside Services

5001 - 10000

Description

• Provide legendary service to 100+ Member calls a day • Proactively offer valuable AAA products and services to meet member needs while following policies and procedures • Adhere to your assigned work schedule, including breaks and lunches • Exceed member expectations in a structured, goal-oriented sales environment • Receive career-development and the opportunity to promote to other positions

Requirements

• Excellent multitasking and computer skills; proficiency in written and verbal communication • A quiet, dedicated workspace that is free of distraction • A willingness to learn and the ability to actively listen and engage Members to overcome objections • You must have the ability to directly connect to ISP via ethernet (No DSL, satellite, hot spots, etc). • Modem/router must be in the same room as the computer equipment. • Minimum 25 MBPS download and minimum 5 MBPS upload. • Schedule flexibility - our Call Center is open 8 AM - 10 PM (M-F) & 8 AM - 8 PM (weekends); also open on holidays • Successful completion of criminal background screen

Benefits

• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period • Benefits – Medical, Dental, Vision, wellness program and more! • Paid Holidays • Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities • Collaborative Environment – AAA will value your contribution to providing exceptional service to our members • Free AAA Classic Membership • AAA Product Discounts • Tuition Reimbursement Program