Court Support Specialist

2 days ago

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ABC Legal Services

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Re-Imagining Court Filing and Service of Process

Technology in Legal Support • Service of Process • Electronic Filing • Investigations • Managing Compliance Risk

201 - 500

Description

• The Court Support team works with courts across the country handling 100,000+ court filings/month. • The Court Support specialist contacts courts and uses dockets/websites for information. • Active communication with court personnel and team members via phone, email, and chat. • Ensures timely document processing and updates within the Skye application. • Collaborates to identify inefficiencies in court document handling.

Requirements

• High school diploma / GED required. • Legal experience preferred. • Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position. • Strong communication skills, both written and verbal. • Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails. • Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes. • Document manipulation experience (PDFs). • Ability to perform repetitive data-entry tasks with accuracy. • Ability to read, write and speak English • Quick learner and willing to learn and grow.

Benefits

• Health, Dental, Vision insurance • 401(k) with company matching • Paid time off • Disability insurance • Employee assistance program • Referral program