Court Support Specialist

4 days ago

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ABC Legal Services

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Technology in Legal Support • Service of Process • Electronic Filing • Investigations • Managing Compliance Risk

201 - 500 employees

🏢 Enterprise

🤝 B2B

📋 Compliance

Description

• The Court Support team works with courts throughout the country to ensure timely filing. • The Court Support specialist contacts courts and retrieves information from dockets. • Daily communication with court personnel and team members via various channels is key. • Responsibilities include managing phone calls, processing documents, and updating internal applications. • Role requires collaboration to identify process inefficiencies and relay court updates.

Requirements

• High school diploma / GED required. • Legal experience preferred. • Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position. • Strong communication skills, both written and verbal. • Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails. • Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes. • Document manipulation experience (PDFs). • Ability to perform repetitive data-entry tasks with accuracy. • Ability to read, write and speak English • Quick learner and willing to learn and grow.

Benefits

• Health, Dental, Vision insurance • 401(k) with company matching • Paid time off • Disability insurance • Employee assistance program • Referral program