Clinical Success Director

July 24

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Abridge

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machine learning • health tech • clinical nlp

11 - 50

Description

• Provide clinician enablement by delivering education and training to new users, building collateral and strategies to support clinician adoption, and managing relationships with external clinical champions and advisors. • Surface product feedback through expert advice on existing clinical documentation strategies and work with product teams to define a clear clinical product roadmap. • Provide product strategy recommendations by aggregating user feedback and developing artifacts that articulate how product enhancements may expand the reach of our product(s) and improve clinician user experiences. • Develop, monitor, and track end-user utilization and clinical success metrics to help communicate long-term impact and value. • Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, and more.

Requirements

• 5+ years of experience as a clinician (MD, DO, PA, NP) • Experience with Epic and a deep understanding of clinical documentation workflows • A passion for solving problems and creating new opportunities for clinicians • Proven track record of leading successful initiatives from conception through launch. • Ability to build relationships with different layers of an organization, from front-line staff to executives. • Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements • Experience working with cross-functional teams in a fast-paced, startup environment

Benefits

• Unlimited PTO, plus 12 national holidays • 16 weeks paid parental leave, for all employees • Flexible working hours — we care more about what you accomplish than what specific hours you’re working • Remote work environment • Equity for all new employees • Generous equipment budget for your home office setup ($1600) • Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup. • Plus much more!