Abridge
Abridge is a leading AI company specializing in transforming clinical conversations into structured clinical notes in real-time. By integrating directly with healthcare systems like Epic, Abridge's generative AI platform offers accurate, multilingual summaries and significantly reduces documentation time for clinicians. The platform is highly trusted for improving clinician experience without compromising safety or efficacy. Abridge is dedicated to supporting healthcare systems with innovative AI science to enhance efficiency and is spearheaded by a team of healthcare professionals and AI scientists committed to responsible AI development and continuous innovation.
machine learning • health tech • clinical nlp
Partner Success Director - Strategic Accounts
February 28
🏄 California – Remote
⛰️ Colorado – Remote
+2 more states
💵 $140k - $170k / year
⏰ Full Time
🔴 Lead
🏆 Customer Success
🦅 H1B Visa Sponsor
Abridge
Abridge is a leading AI company specializing in transforming clinical conversations into structured clinical notes in real-time. By integrating directly with healthcare systems like Epic, Abridge's generative AI platform offers accurate, multilingual summaries and significantly reduces documentation time for clinicians. The platform is highly trusted for improving clinician experience without compromising safety or efficacy. Abridge is dedicated to supporting healthcare systems with innovative AI science to enhance efficiency and is spearheaded by a team of healthcare professionals and AI scientists committed to responsible AI development and continuous innovation.
machine learning • health tech • clinical nlp
📋 Description
• Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. • Our AI-powered platform was purpose-built for medical conversations. • Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes. • We are setting the industry standards for the responsible deployment of AI across health systems. • You will ensure satisfaction, adoption, and expansion of our solutions within our customers. • Build and maintain strong relationships with clinicians and healthcare professionals.
🎯 Requirements
• Proven experience as a Customer/Partner Success Director or Customer Success/Partner Manager • 5+ years of experience working in or with enterprise health systems • Strong understanding of the healthcare ecosystem • Excellent communication and interpersonal skills • Technical aptitude • Strong problem-solving skills • Ability to multitask and manage multiple client relationships • Familiarity with CRM software and customer success tools is a plus • Strong organizational and project management capabilities
🏖️ Benefits
• Flexible/Unlimited PTO • Equity • Medical insurance • Dental & Vision insurance • Flexible Spending (FSA) & Health Savings (HSA) Accounts • Learning and Development budget - $3,000 per year • 401k Plan • Paid Parental Leave - 16 weeks • Flexible working hours • Home Office Budget - up to $1,600 reimbursement • Sabbatical Leave - 30 days after 5 years
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