Senior Implementation Manager

October 8

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Abridge

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machine learning • health tech • clinical nlp

11 - 50

Description

• Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. • Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. • Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. • As a Senior Implementation Manager at Abridge, you will play a critical role in ensuring the successful deployment and implementation of Abridge products and services with our customers. • You will be the primary point of contact for our valued partners and you will be the driving force behind seamless project execution.

Requirements

• Have a track record of driving successful healthcare technology implementation projects from initiation to completion. • Excel at communication and can synthesize information in a concise way. • Are extremely organized. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality. • Can work with speed and are results driven. You seek continuous process improvement, driven by efficiency. Your role will involve rapid decision-making, quick execution, and maintaining an unwavering commitment to precision and quality in every aspect of implementation. • Build strong relationships with various stakeholders at our partner sites, to ensure a long lasting partnership. • Use data to tell a story about pilot performance and to inform tactical plans that ensure pilot success. • Have the ability to smell smoke and escalate early, with proposed solutions. • Are creative and scrappy with strong problem solving skills, tactful conflict resolution skills, and a bias to action. • Have 5+ years of experience in project management, with a focus on software deployment and implementation at B2B companies.

Benefits

• Unlimited PTO for salaried team members, plus 13 paid holidays • Comprehensive and generous benefits package • Learning and Development budget of $3,000 per year for coaching, courses, workshops, conferences, etc. • 16 weeks paid parental leave, for all full-time employees • Flexible working hours — we care more about what you accomplish than what specific hours you’re working • Remote work environment • Equity for all new employees • Generous equipment budget for your home office setup ($1600) • Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup. • Plus much more!