Head of Digital Experience - Operations
November 9
Description
• As the Head of Digital Experience & Operations, you will develop, manage, and optimize ActiveCampaign’s website experience assets inclusive of activecampaign.com and postmarkapp.com. • You will be ultimately responsible for leading a best in class digital experience on a global scale, and a high-performing team that is focused on customer acquisition and full funnel growth optimization. • You will play a key role as a leader on our revenue and performance marketing team, connecting in-market activations with a seamless and high-impacting digital strategy and integrated experience. • This role is critical in developing the strategy to drive growth and conversion throughout our website experiences, supporting the full customer life-cycle. • You will drive cross-functional collaboration and alignment to develop and implement innovative and comprehensive roadmaps for all ActiveCampaign primary site experiences on a global scale. • You are also an authentic and conscious leader that can simultaneously drive a highly performant marketing team with a builder mindset.
Requirements
• 12+ Years in Marketing and/or related field with the majority of time in digital experience management, with 8+ years in people leadership • SaaS Experience • Global site management (language and country) required MarTech or adjacent industry experience preferred • Direct experience with a high-performing e-commerce or PLG based environment • Extensive and robust tech stack management experience • Superb communications skills across all mediums, and all levels of the organization • Success in planning, developing, and executing roadmaps and testing plans • Drive a mentality of continuous optimization, growth, and performance throughout the team and cross-functionally
Benefits
• Comprehensive health and wellness benefits that includes a High Deductible Health Plan (HDHP) fully covered by ActiveCampaign, complimentary access to telehealth and tele-mental health resources, and a complimentary membership to Calm • Open paid time off • Generous 401(k) matching program with immediate vesting • Quarterly Path Perks with options for commuter and lunch benefits (for those reporting to a Hub), or a remote home office stipend • Access to professional development resources through LinkedIn Learning • After five years of service, you’ll be eligible for a four-week paid sabbatical leave and a sabbatical leave bonus
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