Here at Scentbird our hearts beat around delivering joy through scent and clean beauty. Our mission is to revolutionize the way individuals perfume by bringing the ultimate fragrance playground right to their fingertips. By way of a monthly subscription service (starting at $16.95 a month), members can choose from over 600+ designer colognes and perfumes each month!In addition to our direct-to-consumer subscription fragrance business, we also own Goodhabit, Deck of Scarlet, Confessions of a Rebel and Sanctuary. We surpassed our 2020 goal in the first 5 months of the year, and we're just getting started. We have grown from a team of 3 to nearly 140+ team members across 17 different time zones. We are New York-based, employing a remote-first work environment, because we believe talent isn't defined by local. We are looking for innovative, passionate, creative minds to join the Nest and can't wait to meet you.See what we're all about at: www.Scentbird.com // @Scentbird*WE'RE HIRING!: https://www.scentbird.com/careers

Scentbird

Marketing

Spearhead CRM strategies to enhance customer LTV and retention for a fragrance subscription service.

• Manage and implement all campaigns related to new Subscriber Onboarding, Empty Queue, referral programs, and all transactional emails.
• Designing and leading CRM projects that enhance customer retention and reduce churn, focusing on developing a comprehensive understanding of customer behaviors and needs.
• Conducting detailed cohort analysis to identify trends and areas of improvement within customer segments.
• Monitoring and reporting on performance metrics related to customer engagement, LTV and retention, utilizing CRM tools to derive actionable insights.

Retention Marketing Manager

Data Analyst

Analyze data to provide insights for business operations at a fragrance subscription service.

• As a Data/BI Analyst at Scentbird, you will play a pivotal role in helping our organization make data-driven decisions
• Your work will directly impact our business operations and strategy by providing valuable insights and actionable recommendations
• You will be a crucial link between our data and business operations, contributing to the overall success of the company
• Responsibilities include data modeling, report creation, data analysis, and collaboration with business users

Data/BI Analyst

Ecommerce

Maximize revenue and customer satisfaction through e-commerce merchandising and promotional strategies.

• As a Sr E-Commerce Merchandising Manager, you will play a pivotal role in curating and optimizing the online shopping experience for our customers
• You will own the revenue targets for our E-Commerce (non-subscription) business
• Your primary focus will be on maximizing revenue and customer satisfaction by optimizing e-commerce assortment merchandising and running effective promotional campaigns

Senior E-Commerce Merchandising Manager

Software Engineer

Lead and drive engineering teams for Scentbird's digital e-commerce solutions.

• Leading distributed teams of 40+ engineers across different disciplines including mobile development and web development
• Establishing engineering best practices, coding standards, and development processes to drive excellence across the organization
• Leading critical decisions regarding the architecture and implementation of scalable, high-quality engineering solutions
• Promoting a rigorous approach to software development, testing, and deployment to ensure quality and reliability
• Implementing robust processes to track and report key metrics such as service-level agreements (SLAs), performance, quality, and regular updates to stakeholders
• Building a culture of accountability for meeting performance and quality targets, ensuring timely delivery and continuous improvement
• Demonstrating effective communication and collaboration across all engineering teams, promoting knowledge sharing
• Acting as a liaison and key communicator between engineering and other departments including product, marketing, and customer support ensuring alignment and collaboration
• Ensuring timely delivery of projects while balancing short-term needs and long-term goals
• Collaborating with HR and the CTO to identify hiring needs and recruit top engineering talent

Remote Jobs at Scentbird

Scentbird

Retention Marketing Manager

Scentbird

Data/BI Analyst

Scentbird

Senior E-Commerce Merchandising Manager

Scentbird

Director of Engineering

Scentbird