Enterprise Sales Account Manager

September 16

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Adobe

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Software • Creative Cloud • Digital Marketing • Web Experience Management • Digital Media

10,000+

💰 Venture Round on 1984-09

Description

• Maintain and grow existing client base including expansion of new offerings. • Drive specific product revenue in the territory. • Build strong, lasting relationships with customers by understanding their needs and business objectives. • Perform outbound contact to existing customers to sell additional solutions. • Acquire and maintain a working knowledge of the complete capabilities of our solution offerings. • Convert customer challenges into new opportunities. • Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives. • Improve overall customer satisfaction in assigned customer accounts. • Work with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region.

Requirements

• Minimum 10+ years proven track record of field account management/account executive experience. • Proven Track record selling Complex Enterprise Solutions. • Ability to forge and maintain good business relationships. • Demonstrated analytical and computer skills. • Excellent communication and presentations skills with top-notch customer service approach. • Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account. • Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/ opportunities and recommending an approach to solving problems and pursuing opportunities. • Ability to work successfully in a team environment with your Adobe ecosystem including Renewals Specialists, Product Specialists, CSM’s, Solution Consultants and Field Marketing. • Creative problem-solving approach. • Experience in selling technology