Senior Content Designer

December 20, 2024

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Affirm

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Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.

eCommerce • Payments • Installment Loans • Millennials • Financial Services

1001 - 5000 employees

Founded 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-01

📋 Description

• Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. • The Content Design team is crucial to fulfilling Affirm’s mission. • We’re looking for a senior content designer (content strategist, UX writer) to work on high-priority projects as an embedded partner of a product team. • You’ll design and iterate on various aspects of the way people pay with Affirm, taking features from discovery all the way through A/B testing. • You’ll own and shape the voice of our products, focusing both on longer-term strategy and more tactical day-to-day writing. • And you’ll join forces with seven other content designers who share feedback, insights, and camaraderie as we build out the content design practice at Affirm. • To achieve success in this role, you excel at collaborating with cross-functional partners. • You ask insightful questions that uncover gaps and propel teams forward. • You move easily between big-picture thinking and fine tuning details. • You’re great at communicating, explaining your reasoning, and advocating for the user. And, of course, you’re an excellent writer!

🎯 Requirements

• 4+ years of UX writing experience, both for web and native products. • A BA or BS in a related field (English, journalism, communications, human factors), or equivalent experience. • A demonstrated portfolio of your work thinking strategically across multiple consumer experiences and shipping successful in-app/web experiences in a fast-paced environment. (Required) • Experience and interest in financial services is a plus. • You are deeply fluent in all-around writing skills — you’re a language nerd who lives and breathes UX writing. • You think strategically — you’re comfortable working on complex systems and frame your work around business objectives. • You work independently with confidence and authority — and with minimal oversight. • You love to collaborate and advocate for the user and for content design. • You’re creative — you’re a great storyteller with the ability to persuade. • You value and enjoy doing user research. • You advocate for a content-first approach to design!

🏖️ Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount