Senior Technical Program Manager

March 6

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Affirm

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Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.

eCommerce • Payments • Installment Loans • Millennials • Financial Services

1001 - 5000 employees

Founded 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-01

📋 Description

• Support complex, multi-disciplinary, and highly visible transformation programs in service of our team’s mission of expanding our consumer product suite and platform capabilities • Coordinate and collaborate with cross-functional stakeholders across the company (engineering and non-engineering) to support rollout of change initiatives • Assist with implementation of metrics, processes and frameworks to enable better ways of working to realize value from planning, ask questions that clarify priorities and push the team to be effective, and build a culture of continuous iteration and improvement • Train teams on new ways of working while not just navigating change but creating excited around it • Run business operations efforts, manage CAPEX & capacity planning, communications, and conduct retrospectives • Partner with cross-functional teams to gather change requirements, identify risks, manage dependencies, and utilize tools and forums to drive clarity and efficiency • Identify inefficiencies and experiment with new ideas to bring transparency, visibility, and promote accountability across the organization

🎯 Requirements

• 5 years of proven experience managing business operations supporting Engineering & Product • Strong technical background with a deep understanding of software development processes • Proficient in using low-code AI tools and data analysis • Deep understanding of process improvement methodologies and experience running change programs in a remote friendly environment • Familiarity with scaled agile practices is a plus • Track record of strong stakeholder management with Engineering, Product, Design, Analytics, and other cross-functional teams • Prior experience in vendor management & FinTech, Payments or Commerce is a plus. • This position requires either equivalent practical experience or a Bachelor’s degree in a related field

🏖️ Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount