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AgencyAnalytics
The only all-in-one automated reporting solution for marketing agencies.
SEO • Social Media Reporting • SEM • Adwords • Digital Marketing
51 - 200
Customer Success Operations Manager
August 23
AgencyAnalytics
The only all-in-one automated reporting solution for marketing agencies.
SEO • Social Media Reporting • SEM • Adwords • Digital Marketing
51 - 200
Description
• Lead efforts to refine customer onboarding • Drive expansion and reduce churn • Analyze user behavior and implement automated solutions • Equip teams with necessary tools and processes • Provide insightful reports and dashboards to teams
Requirements
• 3-5 years of experience in Customer Success Operations • 3-5 years of HubSpot admin experience • 1-3 years of admin experience with Intercom or similar tools • Strong analytical skills • Excellent communication and collaboration skills • Process improvement mindset
Benefits
• Remote work options • Monthly allowance towards co-working spaces for those outside the Greater Toronto Area • Equal opportunity employment • Accessible recruitment process
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