Roadside Assistance β’ Claims Management β’ Award Winning Response Centers β’ Accident Management β’ Emergency Response
1001 - 5000
7 hours ago
πΊπΈ United States β Remote
π΅ $16 / hour
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
Roadside Assistance β’ Claims Management β’ Award Winning Response Centers β’ Accident Management β’ Emergency Response
1001 - 5000
β’ Join our compassionate team as a Remote - Roadside Assistance, Customer Service Representative. β’ Provide empathetic support to customers facing roadside emergencies. β’ Assess and resolve customers' emergency roadside situations with empathy and urgency, ensuring they feel safe, supported, and reassured during these stressful moments.
β’ A genuine passion for helping others, supported by previous experience in customer-facing or support roles. β’ Strong computer skills, including the ability to open, create, and modify various documents using Google Workspace (Docs, Sheets, Slides, Gmail) and enter/retrieve customer and vehicle information using web-based systems. β’ Previous experience in a customer service, sales, or technical support role, preferably in a fast-paced contact center environment. β’ Ability to work independently and effectively in a remote environment. β’ Has a compatible home computer, secured high-speed internet, webcam, in-service cell phone, and wired headset. β’ Must reside in Alabama, Arizona, Florida, Georgia, Mississippi, New Mexico, Tennessee, or Virginia. β’ Be able to successfully pass a criminal background check.
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