Program Coordinator - Customer Success

5 days ago

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

+3 more states

⛰️ Colorado – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $55k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

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Aledade, Inc.

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Aledade, Inc. is a public benefit corporation that operates as the largest network of independent primary care practices in the United States. The company specializes in Accountable Care Organizations (ACOs), which help primary care practices and health centers improve patient outcomes and generate sustainable revenue through value-based care solutions. Aledade offers data insights, support, and business solutions to achieve sustainability and clinical autonomy. It collaborates with a wide range of healthcare providers, including primary care practices, community health centers, and network ACOs, ensuring improved quality of care and patient satisfaction. With operations in 45 states and affiliations with over 20,000 clinicians serving more than 2. 5 million patients, Aledade is committed to reducing care fragmentation and enhancing the overall quality of life for clinicians and patients alike.

Accountable Care Organizations (ACOs) • Health Information Technology • Data Analytics • Physician Collaborations

501 - 1000 employees

Founded 2014

⚕️ Healthcare Insurance

🏢 Enterprise

📋 Description

• Aledade is looking for a Program Coordinator, Customer Success to join our team and contribute to improving the customer experience for both our internal field teams and external practice partners. • In this role, you'll use your project management and analytical skills to help drive key initiatives and objectives that support the success of our teams and partners. • You'll be working closely with various stakeholders to identify challenges, communicate solutions, and ensure smooth execution of projects. • Strong problem-solving abilities and the ability to manage multiple priorities will be important in this role. • If you’re detail-oriented, enjoy collaborating with others, and are motivated to make a positive impact on customer success, we’d love to have you on the team. • We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US, with periodic travel required.

🎯 Requirements

• Bachelor’s degree required • 2+ years of relevant work and/or internship experience • Highly organized and proactive in raising questions around clarity, prioritization, blockers, and other points to drive assigned tasks forward • Experience in using Google Sheets or Excel as a data management tool; comfortable with basic formulas and creating pivot tables • Exemplary communication skills both written and verbal • Willingness to travel as needed to Aledade’s headquarters or markets

🏖️ Benefits

• Flexible work schedules and the ability to work remotely are available for many roles • Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners • Robust time-off plan (21 days of PTO in your first year) • Two paid volunteer days and 11 paid holidays • 12 weeks paid parental leave for all new parents • Six weeks paid sabbatical after six years of service • Educational Assistant Program and Clinical Employee Reimbursement Program • 401(k) with up to 4% match • Stock options • And much more!