Customer Success Manager
Yesterday
🇺🇸 United States – Remote
💵 $105k - $140k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
Description
• Vantage is a cloud cost visibility and optimization platform helping companies manage their cloud infrastructure costs. • Join the customer success team as the main point of contact for onboarding and training customers. • Serve a diverse customer base from startups to enterprises with a focus on saving costs through infrastructure knowledge.
Requirements
• 2+ years of customer-centric industry experience as a Customer Success or Technical Account Manager across B2B tech or SaaS • A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTOs, VPs of Engineering/Infrastructure, and DevOps professionals • Ability to manage a wide portfolio of accounts from SMB up to large enterprise accounts • Strong emotional intelligence and the ability to empathize with customers • A kind person. • Bonus: Monitoring and observability expertise • Bonus: Experience building and deploying to cloud infrastructure (AWS, Azure, GCP, etc.) • Bonus: Relevant Data Visualization / financial product experience
Benefits
• equity • 401(k) plan • medical, dental, and vision benefits • education stipends
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