Bilingual Customer Service Representative, English - Spanish

2 days ago

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AlgaeCal Inc.

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Guided by science and powered by nature, we inspire people to strengthen their bones.

Health and Wellness

51 - 200

Description

• Act as a knowledge base for customer inquiries on products and bone health. • Actively listen to customers and provide information needed for informed decisions. • Support customers via email and phone. • Process orders and returns for customers. • Help customers understand DEXA bone scan results. • Update records of customer interactions and process accounts.

Requirements

• Fluent in English and Spanish (verbal and written). • Solid customer service background. • Highly motivated to work at home. • Passionate about natural health. • Expert at building rapport with customers. • Organized and humble. • Willingness to accept feedback and improve. • Brilliant multi-tasker capable of shifting priorities.

Benefits

• $50,000 starting salary with the opportunity to increase rapidly as training targets are met. • Generous healthcare plan • Flexible Stat Holidays with the option to bank days for later use. • A top-notch Mac computer. We want you to have the best tools. • Lots of delicious food - Uber’d to your home. • Supported professional development and continued learning through training and coaching.