Bilingual Customer Service Representative, English/Spanish

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AlgaeCal Inc.

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Guided by science and powered by nature, we inspire people to strengthen their bones.

Health and Wellness

51 - 200

Description

• Acting as a knowledge base for customers inquiries with respect to our products and their bone health. • Actively listening to customers and providing them with everything they need to make an informed decision about AlgaeCal. • Supporting our customers through a variety of mediums (email, phone). • Processing orders and returns for customers. • Helping customers understand the results of their DEXA bone scans. • Updating the records of customer interactions, processing customer accounts, and filing documents. • Setting our customers up for MAXIMUM SUCCESS.

Requirements

• You’re highly motivated to work at home. • You’ve got a solid customer service background. • You are passionate about natural health. • You’re completely fluent in English and Spanish (verbal and written). • You are an expert at building a rapport with customers. • You’re organized. • You’re humble. • You WANT feedback, because you’re hungry to be better than you were yesterday. • You’re a brilliant multi-tasker who can effortlessly shift between a variety of priorities.

Benefits

• $50,000 starting salary with the opportunity to increase rapidly as training targets are met. • Generous healthcare plan • Flexible Stat Holidays with the option to bank days for later use. • A top-notch Mac computer. We want you to have the best tools. • Lots of delicious food - Uber’d to your home. • Supported professional development and continued learning through training and coaching.