Solutions Engineer

November 18

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Algolia

WebsiteLinkedInAll Job Openings

API • Headless • Search • Discovery • Personalization

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

☁️ SaaS

🛍️ eCommerce

💰 $150M Series D on 2021-07

Description

• Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions. • Understand customer goals and how Algolia’s solution can address those needs. • Assist in the Sales process including technical discovery, technical demo, Proof of Concept (POC), RFP responses. • Leverage the tools, frameworks, and partners of the Algolia ecosystem to validate technical and functional fit. • Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams. • Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world. • Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process in order to ensure highly successful onboarding.

Requirements

• 2+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space. • Previous software development experience in one or more of the following areas. • Great oral and written communication skills. • Superior organizational skills working with multiple customers and have the ability to switch context quickly. • Obsessed with Solving Customer Problems. • Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure).