Solutions Engineer

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Algolia

WebsiteLinkedInAll Job Openings

API • Headless • Search • Discovery • Personalization

201 - 500

💰 $150M Series D on 2021-07

Description

• At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! • Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. • We are seeking passionate and industrious Solutions Engineers ready to join a hyper-growth business and market to help evangelize and drive technical success with our solutions. • The Solutions Engineer is a critical part of the go-to-market team, working closely with the sales and solutions organizations, playing a major role in the revenue attainment of the company and the adoption and best practices of our customers. • The Algolia Solutions Engineer is responsible for delivering the technical win and product fit on opportunities and accounts. They lead the technical pre-sales relationship, work closely with Account Executives, demonstrate the product and architecture, overcome objections, and offer creative and consultative solutions. • The Algolia Solution Engineer is both a highly technical product expert and a skilled relationship builder. • They are comfortable showing an engaging communications experience to a CTO or developing a prototype with the API in communication with customer software engineers. • The ideal candidate gets excited talking to engineers, product managers, and CTOs, and also knows how to distill technical concepts to business value for all types of buyers. • The SE also is an important advocate for customer interests towards product development interfacing with R&D, creating compelling technical content, enabling other groups, and working on cross-company initiatives. • Our priorities are determined by a single question: what will help our customers be more successful with Algolia? • You might be a fit if you have: • GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment • TRUST - Willingness to trust our co-workers and to take ownership • CANDOR - Ability to receive and give constructive feedback. • CARE - Genuine care about other team members, our clients and the decisions we make in the company. • HUMILITY- Aptitude for learning from others, putting ego aside.

Requirements

• 2+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space • Previous software development experience in one or more of the following areas: • Great oral and written communication skills • Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail • Obsessed with Solving Customer Problems • Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure) • A background in the search industry or e-commerce • Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, Commercetools and alike • Knowledge in Analytics, SEO

Benefits

• Algolia is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. • The annual total cash compensation range (base salary and commission) for this role reflects US market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.