Alight Solutions
Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.
Business Consulting and Services • Human Resources Services
Defined Contribution Client Success Manager
February 20
🌽 Illinois – Remote
💵 $55.8k - $88.5k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
Alight Solutions
Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.
Business Consulting and Services • Human Resources Services
📋 Description
• Oversees daily operational performance for assigned clients, • Collaborates with support areas like customer care and technology, • Supports Senior Client Manager/Client Leader in delivering solutions, • Addresses complex client requirements and participant inquiries, • Drives stable and consistent delivery from internal and external partners, • Communicates regularly with day-to-day client contact on delivery and projects.
🎯 Requirements
• Effective communicator with influencing skills, • Proven analytical abilities and attention to detail, • Solutions oriented with data reporting experience, • Advanced management and organizational skills, • Expert knowledge of Defined Contribution and relevant systems, • 3+ years in Defined Contribution and a variety of team experiences, • 3+ years of coaching and leveraging work through others.
🏖️ Benefits
• A variety of health coverage options, • Wellbeing and support programs, • Retirement, • Vacation and sick leave, • Maternity, paternity & adoption leave, • Continuing education and training, • Voluntary benefit options.
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