Director - Augmentative and Alternative Communication

March 12

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Logo of The ALS Association

The ALS Association

The ALS Association is dedicated to discovering treatments and a cure for Amyotrophic Lateral Sclerosis (ALS), also known as Lou Gehrig’s disease. The organization provides resources and support for those navigating the disease, including local support programs and assistance in finding treatment centers. The ALS Association is also actively involved in research and advocacy efforts, working to expedite treatment discoveries and secure policy changes. With a mission to serve and empower people affected by ALS, the association seeks to make ALS a livable disease for everyone until a cure is found. It offers numerous ways for individuals to volunteer, donate, and get involved in their efforts to combat ALS.

Research • Public Policy • Care Services • Education

📋 Description

• Manage all aspects of the Augmentative and Alternative Communication Program (AAC) • Oversee technology platforms used in management of all communication equipment • Oversee service and support processes for AAC equipment nationwide • Direct the processes for referrals and obtaining all necessary patient, medical, demographic information, and documents from referral sources • Work with the Care Services team, AAC Specialists, and clinic/community-based professionals to identify and meet needs • Develop and maintain strong relationships with Association Care Services staff, clinic medical directors, and multidisciplinary staff • Assist with budgeting and financial management of AAC • Work closely with local/regional/nationwide communication equipment vendors • Provide direction, education, and support to all stakeholders on AAC programs • Proactively recommend revisions to programs as indicated by information received, strategic initiatives, and required deliverables • Provide solutions to maintain comprehensive and accurate data • Develop and manage the continued overview/assessment of all AAC device utilization • Conduct regular inventory control evaluations/assessments • Document interactions and activities related to AAC programs in relevant databases

🎯 Requirements

• Bachelor’s degree or higher in allied health profession required • Speech Language Pathologist (SLP) or Occupational Therapist (OT) certification/licensure, or other appropriate training and experience • 5-7 years relevant experience required • Knowledge of and experience with Augmentative and Alternative Communication required • Computer skills/technical expertise to assist patients with computer access needs • Knowledge of the communication problems specific to individuals with ALS and knowledge of the types and variety of devices available to those individuals • Excellent organizational skills and attention to detail, database proficiency • Proficiency in Microsoft Office Suite • Salesforce and database experience preferred • Ability to work independently with little supervision; must be a self-starter • Ability to manage multiple projects simultaneously • Excellent customer service skills • Ability to travel as required or requested • Ability to work nights and/or some weekends as required

🏖️ Benefits

• Healthcare benefits • 401(k) plan with employer match • Short-term and long-term disability coverage • Basic life insurance • Well-being benefits • Paid time off • Several paid holidays

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