Account Manager - US (Remote)

March 13

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Logo of AltoVita

AltoVita

AltoVita is a comprehensive corporate accommodation platform that simplifies the process of booking and managing extended stays for business travelers. Offering over 7 million vetted housing options worldwide, from serviced apartments to hotels, the platform caters to various corporate needs including business travel, global mobility, and group bookings. With its user-friendly interface and technology-driven solutions, AltoVita aims to enhance the travel experience by providing personalized, sustainable accommodation options for companies of all sizes.

Home rental accommodation • Short stay accommodation • Accommodation with Services • Serviced Apartments • Hospitality Technology

51 - 200 employees

Founded 2018

🤝 B2B

🛍️ eCommerce

🚗 Transport

💰 Series A on 2022-12

📋 Description

• Deliver strategic account management to corporate clients and relocation management partners across the US. • Support in devising consultative approaches as per client needs and requirements (i.e. focus on technology, cost-savings, workflow/experience optimisation). • Achieve high client satisfaction rates (i.e. high client proprietary evaluations, positive client-evaluations, and increased NPS scores) • Represent AltoVita at industry events across the US. • Collect and analyse client performance data and present key findings to clients during monthly reporting & QBR sessions. • Proactively contribute to strategic design of best-in class innovative solutions for clients. • Contribute to clients’ full adoption of our technology and product. • Support inbound sales & share of wallet growth. • Assist with onboarding of new clients in the US. • Organise frequent in-person visits to client's offices and meet with key stakeholders across all levels. • Understand and proactively look for opportunities & ability to support clients globally.

🎯 Requirements

• 5+ years of experience in corporate housing, global mobility or relocation is a must • Proven track record in the corporate accommodation industry (serviced apartments, hospitality, corporate agency, corporate housing among others) • Self-motivated, hardworking account/customer success manager with proven success in managing global mobility & RMC clients • Fast learner, problem solver • Frequent travel is required for this position

🏖️ Benefits

• Incredible opportunities for growth and career advancement • A fully-remote working environment • Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more • A work-from-home allowance to get your home-office set up • A generous vacation package so you can recharge or explore

Apply Now

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